Polityka wysyłki

Shipping Policy

Last Updated: October 12, 2026

Thank you for shopping with sagjs.shop. We are dedicated to fulfilling and delivering your purchases smoothly and efficiently. Please review our shipping guidelines below.

1. Shipping Destinations

We currently fulfill and ship orders to destinations including Poland. If your shipping address is outside our supported delivery network, we are unable to process or accept your order.

2. Shipping Methods & Payment

  • We exclusively support Cash on Delivery (COD) and do not offer alternative payment methods.

  • No Online Payment Required: You do not need to pay online in advance. Simply inspect your package upon arrival and pay the exact amount in cash directly to the delivery courier.

  • Rejecting a delivery or processing a return incurs no additional hidden fees or transaction surcharges.

  • Shipping Method: Standard Shipping via authorized courier partners (such as DPD, DHL, InPost, and UPS depending on your local destination).

3. Order Processing

  • Orders are typically handled and processed within 1–3 business days.

  • For Cash on Delivery orders, processing begins immediately once order details and recipient phone numbers have been successfully verified.

  • Orders placed during weekends or public holidays will resume processing on the following business day.

4. Estimated Delivery Time

  • Order Processing: 1–3 business days

  • Shipping Transit Time: 7–15 business days

  • Total Estimated Delivery: 8–18 business days (delivery timelines are estimates and may vary due to carrier routing or regional factors).

5. Order Tracking

Once your package leaves our fulfillment center, a shipping notification containing tracking details will be sent to your email (where available). Please allow 24 to 72 hours for carrier tracking systems to update.

6. Shipping Delays

While we aim for timely delivery, occasional transit delays can happen due to severe weather, public holidays, regional traffic disruptions, or high carrier volumes. If your shipment exceeds standard timeframes, our support team is ready to assist you.

7. Order Changes, Cancellations, and Returns

  • Before Shipment: Prior to dispatch, you may request cancellations or address updates by contacting us. Once fulfillment begins (within 1–3 business days), modifications cannot be guaranteed.

  • After Shipment & Returns: Once dispatched, orders cannot be redirected or canceled in transit. Under our policy, you can request a return and refund within 14 calendar days from the date you receive the items. If you decide not to keep the product upon delivery, accept the package and complete the cash payment with the courier, then reach out to our support team to arrange an authorized return.

8. Shipping Fees

We provide Free Standard Shipping on orders. No hidden shipping fees or checkout surcharges apply.

9. Customs, Duties, and Taxes

All shipments to our supported destination countries comply with local tax frameworks. Applicable taxes are integrated into pricing, and no unexpected clearance fees will be requested upon delivery.

10. Delivery Responsibility

Please ensure your shipping address and contact telephone number are accurate. Because transactions rely strictly on Cash on Delivery, customers must ensure an authorized recipient is present with exact cash payment ready for the courier. We cannot accept responsibility for delivery failures caused by incorrect addresses or unwarranted refusal of receipt.